What I do
I lead digital product and strategy initiatives where the challenge is not just building features, but aligning teams, operations, technology, and customer needs around a clear path forward.
Digital strategy • product leadership • transformation
Building digital products, experiences, and operating models that actually move the business.
I am Nathan Henry, a digital product and strategy executive with deep experience spanning product management, customer experience, digital transformation, AI incubation, service design, and executive leadership. I have led complex initiatives across gaming, leisure, travel, enterprise platforms, and customer-facing digital ecosystems.
About
This site is designed as a portfolio-first replacement for a traditional executive bio. It combines resume-level experience with examples of client work, strategic leadership, and the kinds of problems I solve.
How I lead
I blend product rigor, customer empathy, executive communication, and operational pragmatism. My focus is high standards, product hygiene, and measurable business outcomes.
Where I add value
I am strongest in complex environments where organizations need strategic clarity, modernization, service improvement, leadership coaching, and better cross-functional execution.
Selected Work
A curated view of representative client and platform work aligned to digital strategy, product leadership, and transformation. These entries are structured to work as both portfolio proof points and narrative case studies.
Carnival Global Gaming
Reimagining the casino experience across guest, crew, and executive operational needs.
Research-led transformation
Multi-audience ecosystem
Guest + crew + executive workflows
Led strategic thinking around a highly complex gaming and hospitality environment, synthesizing customer and operational needs into a more connected experience vision. This work required service blueprinting, stakeholder orchestration, and translating real-world friction into opportunities for product and experience redesign.
Audubon Bird Migration Explorer
Executive strategy leadership for a high-visibility digital platform with public education and conservation impact.
Executive sponsor
Strategic platform direction
Cross-functional partnership
Served as chief strategist, client lead, and executive sponsor. Helped shape product direction and digital experience strategy for a platform that translated complex data into accessible public value.
FanDuel Faceoff
Strategic leadership supporting interactive gaming and digital product growth.
Executive sponsorship
Commercial alignment
Product-market opportunity
Helped connect business goals, product strategy, and execution priorities in a fast-moving gaming context where speed, clarity, and commercial impact mattered.
Enterprise and Client Transformation Work
Work spanning clients such as Rexel USA, Staples, BetMGM, Caesars Entertainment, and Mohegan Sun.
Large stakeholder environments
Digital ecosystem thinking
Cross-functional delivery
Across these engagements, I focused on aligning executive priorities with product and experience strategy, improving clarity across teams, and helping organizations modernize how they design, build, and operate digital products.
Experience
A concise executive resume presented in portfolio form, emphasizing scope, outcomes, and the kinds of environments where I operate best.
Executive Director, Vice President of Digital Strategy and Design
ProfitOptics • 2024 to present
Launched a digital strategy vertical, built and scaled cross-functional teams, generated more than $2 million in revenue, incubated an AI product, streamlined delivery operations, and mentored product managers and strategic talent.
- Established a new line of business and translated strategy into revenue-generating client engagements.
- Led complex work across product strategy, service design, digital transformation, and executive alignment.
- Improved team effectiveness and operational clarity across cross-functional delivery environments.
Prior leadership across product, strategy, digital transformation, and experience design
Selected roles across consulting, digital, and transformation environments
Built a career leading digital product and strategy work at the intersection of customer experience, business transformation, operational complexity, and stakeholder management.
- Led product strategy and experience initiatives in highly matrixed environments.
- Worked across gaming, hospitality, travel, enterprise, nonprofit, and customer platform contexts.
- Balanced executive storytelling with practical delivery frameworks and customer-centered decision making.
Leadership, Perspective, and Presence
Beyond delivery work, I have consistently represented product and digital strategy through speaking, moderation, thought leadership, and executive facilitation.
Speaking and industry presence
- Speaker at national conferences including G2E in Las Vegas.
- Guest and host across numerous podcasts focused on product strategy and executive leadership.
- Moderator for executive roundtables and leadership discussions.
Thought leadership
- Written hundreds of thought pieces on digital strategy, product development, customer experience, and leadership.
- Known for translating complexity into clear strategy and practical next steps.
- Strong at shaping narratives that work for executives, teams, and clients alike.